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Congress
Evaluation
Thank you to all those delegates who sent in their Evaluation forms – we
learn from your feedback. We analyze all comments (positive and
negative), and apply as many recommendations as possible. The table
below indicates the percentage of responses that rated these elements “Good” or “Very
Good.”
COMMUNICATION |
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SERVICE
& TECHNICAL |
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Email
bulletins |
84% |
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Registration |
89% |
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Faxed
information |
71% |
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Staff
welcome |
91% |
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Website |
90% |
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Logistics |
89% |
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Translation |
83% |
GENERAL |
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Audio
visual |
89% |
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Mix
of social/sessions |
92% |
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Business
opportunities |
79% |
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SESSIONS |
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Overall
pace |
89% |
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Keynote |
94% |
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Overall
structure |
76% |
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Touring
opportunities |
77% |
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Theme |
86% |
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Strategies:
centers |
71% |
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Value
for money |
77% |
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Remaking:
music |
68% |
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Remaking:
theater |
79% |
ACCOMMODATION
& HOSPITALITY |
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Reproducing
art |
74% |
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Hotel |
90% |
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Remaking:
dance |
78% |
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Welcome
reception |
81% |
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Pitch |
79% |
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Lamma
island |
91% |
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ProEx |
80% |
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ProEx
lunch |
84% |
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Closing |
73% |
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Awards
dinner |
69% |
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Top 10 Comments (random order):
We received many useful comments. The most frequent comments
are listed below.
- Scheduling and clarity of schedule could be improved and sent ahead
of time. More local information, maps, travel information and
logistics in advance – receiving it in the congress bag
is too late.
- The interactions with other ISPA colleagues, the authentic performances
of Cantonese opera, and the keynote were great. Having artists
at the Congress throughout is good.
- The formality of the dinner / settings meant that once seated,
interaction with others was limited – breaking up the dinner
/ functions would assist in making exchanges between delegates easier.
- Meeting new contacts remains “random,” and could
be more structured – more social / free time.
- Setup of Awards Dinner was not optimal for the event, though the
view was wonderful. Also for an event in HK, would have preferred
local cuisine for that event.
- Provide clear information on what services various hotels offer – Broadband
is important.
- Some sessions ran out of time without proper opportunity for discussion
and general questions from the floor. Less time for speakers
to 'present' would be good – and some of these presentations
are 'off message.' Less speakers – more delegate
participation.
- The opportunity to attend such an informative Congress & Academy
has been the most useful experience. The opportunity to meet ISPA
members & delegates, was the most enjoyable experience.
- The Weather was the least enjoyable experience!
- The ProEx and Pitch should be earlier in the Congress to enable
delegates more time for follow up discussions.
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