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Registration Cancellation Policy
All cancellation notices must be received in writing by sending an email to Minji Kim at firstname.lastname@example.org or a fax to 1 212 206 8603. The amount of refund varies depending on the time of cancellation as described below:
|Registration cancellations received
|By Saturday, October 31, 2015
||a full refund or credit less a 10% processing fee
|From Sunday, November 1, 2015
through Thursday, December 31, 2015
|a 50% refund or credit
|From Friday, January 1, 2016 and
Congress no shows
|not eligible for a refund or credit
Refunds will be processed in the same form as the original payment. Please allow 5-7 business days for processing.
Registration Substitution Policy
Substitutions are accepted. To make a substitution, you must provide written authorization by the original registrant sent by email to Minji Kim at email@example.com or by fax to 1 212 206 8603. Please allow 5-7 business days for processing. Substitutions may also be made onsite with written authorization by the original registrant.
ProEx Table Reservation Cancellation and No-show Policy
All cancellation notices must be received in writing by sending an email to Ann Pattan at firstname.lastname@example.org or a fax to 1 212 206 8603. ProEx table reservation cancellations received after Thursday, December 31, 2015 and table no shows will be charged a 50 USD cancellation fee.