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Malmö/Copenhagen 2015 ISPA Congress - Policies

CONGRESS HOME

Registration

Cancellation Policies

Schedule of Events 

Ticketed Performances

Delegate List

Accommodation

About Malmö/Copenhagen

Travel Information

Meet the Host Team

Registration Cancellation Policy

All cancellation notices must be received in writing by sending an email to Minji Kim at mkim@ispa.org or a fax to 1 212 206 8603. The amount of refund varies depending on the time of cancellation as described below:

Registration cancellations received Eligible for
By Friday, April 3, 2015 a full refund or credit less a 10% processing fee
From Saturday, April 4, 2015
through Friday, May 15, 2015
a 50% refund or credit
After Friday, May 15, 2015
and Congress no shows
not eligible for a refund or credit


Refunds will be processed in the same form as the original payment. Please allow 5-7 business days for processing.

Registration Substitution Policy

Substitutions are accepted. To make a substitution, you must provide written authorization by the original registrant in the form of a signed letter sent by email to Minji Kim at mkim@ispa.org or by fax to 1 212 206 8603. Please allow 5-7 business days for processing. Substitutions may also be made onsite with written authorization by the original registrant in the form of a signed letter.

ProEx Table Reservation Cancellation and No-show Policy

All cancellation notices must be received in writing by sending an email to Ann Pattan at apattan@ispa.org or a fax to 1 212 206 8603. ProEx table reservation cancellations received after Friday, May 15, 2015 and table no shows will be charged a 50 USD cancellation fee.