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Frequently Asked Questions

Frequently Asked Questions

Membership & Account Setup

In the upper right hand corner of every page, you will find a link titled "Sign In” (See the screenshot below). Click "Sign In” and you will be redirected to the "Member/Account Login" page.

Screeshot

  • Sign in to your account.
  • Navigate to the "My Profile” box located on the right side of the screen and click "Manage Profile." (See screenshot below)
  • Under the "Information & Settings” section, click "Edit Bio”. Here, you may change your username and/or password.

Screeshot

  • Sign in to your account.
  • Navigate to the "My Profile” box located on the right side of the screen immediately below the "Search” field.
  • Click "Manage Profile”.
  • Under the "Information & Settings” section, click "Edit Bio”. Here, you may edit your profile.

The following activities are associated with the Organization Member account:

  • build your organization's public profile on the ISPA website - visible to everyone who searches the Member Directory
  • renew/manage your membership dues
  • manage your Primary and/or Affiliate accounts
  • post a job announcement
  • purchase an advertisement
  • access full member directory and any members-only content

Your Primary or Affiliate account is your personal account associated with the Organization Member account. The following activities are associated with a Primary or Affiliate account:

  • build your individual profile on the ISPA website - visible only to members who search the Member Directory
  • register for a Congress or other ISPA event
  • post your resume
  • create a blog or comment on someone else's post
  • receive member communications such as the Network newsletter
  • access full member directory and any members-only content

You may always view and manage your Primary/Affiliate accounts through your Organization Member account. To view and manage your Primary/Affiliate accounts, see "How do I add a Primary/Affiliate Member account?".

  • Sign in to your account.
  • Navigate to the "My Profile” box located on the right side of the screen immediately below the "Search” field.
  • Click "Manage Profile”.
  • Under the "Information & Settings" section, click "Primary/Affiliate Account(s)". Here, you may view and manage your Primary/Affiliate account(s). (See the screenshot below)

    Screeshot

To renew your membership, you will need to know your organization account username and password, your organization’s annual gross revenues, and 5 minutes – that’s it! View step-by-step instructions on how to renew your membership (PDF).

From the main navigation menu at the top of the ISPA website, locate "Membership" under which you can find a link to the Member Directory. Only members in good standing can access full member information, including member profile and contact information (if available).

Congress

For information about the upcoming congresses, click here. You can also visit the same page by locating "Congresses" in the drop-down under the "Programs" in the main navigation menu at the top of the ISPA website.

  • You will see the congress that is currently open for registraion in the main navigation menu at the top of the website. click the name of the congress.
  • Click on the "Register" button above the "Quick Links" on the left. You will be prompted to sign in if you haven't yet or create an account before you register.
  • Once signed in to the correct account, fill out the registration form, select the type of pass that you would like, and then click "Save & Finalize Registration.” to proceed to checkout.
  • Complete the checkout with a choice of your payment method. See the list of accepted payment methods.

Be sure to sign in to your Primary or Affiliate account. You might get this error message probably because you are signed in with your Organization Member Account (master account level) instead of Primary or Affiliate Account (sub-account level). Please follow the steps demonstrated in this quick video tutorial on how to navigate to the appropriate account.

It depends on the time of your cancellation notice. You can learn more about the cancellation policy on the "Registration Rates" page of the upcoming New York 2019 ISPA Congress.

Career Center/ Job Posting

The performing arts-focused job postings are located in ISPA's Career Center. You may access the Career Center by navigating to "Professional Development" and clicking on "Career Center".

If you are a member:

  • Sign in to your Organization Account.
  • Navigate to the "My Profile” box located on the right side of the page. Click "Manage Profile”.
  • Scroll down the "Manage Profile" page, and click on "Career Postings,".(See the screenshot below) Follow form prompts.

    Screeshot

If you are not a member:

  • From the homepage navigation bar, go to Professional Development > Career Center. Click on "Post a Job."
  • Purchase a job announcement. Upon completion of payment, you'll find a link to view the invoice. Click on "View Invoice/Receipt."
  • Your closed invoice will include a truncated link to a webpage where you can manage a career posting.

Transactions

You can view your paid and unpaid invoices by signing in to the account you used when making a purchase.

After signing in, click on "Invoices" on the "Manage Profile" page to view, print and pay your invoices (screenshot below).

Screeshot

  • Credit Card: Visa, MasterCard, and American Express credit cards are accepted.
  • Check/Money Order: checks must be made payable to "ISPA” and must be drawn on a U.S. bank.
  • Wire Transfer: Organizations or individuals sending wire transfers may be charged with an additional 40 USD wire transfer fee. Please contact us to receive the banking details needed to execute the wire transfer.

Others

We are committed to best practices in our use of your data. In preparation for Europe’s new General Data Protection Regulation (GDPR), we have updated our privacy policy. If at any time you would like to contact us with inquiries or views about ISPA’s privacy practices please submit a contact form.